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PRIVACY POLICY

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Contact Details

Name: Chester Art Beat Community Interest Company (CIC)

Email: office@chesterartbeat.co.uk

Type of Information We Collect

We currently collect and process the following information:

Website usage (chesterartbeat.co.uk and the alias www.thechesterartbeat.co.uk)
Personal details and application data entered on to paper forms for venues and artists when they book with us
Details like name and email address when entered into forms on websites

How we Collect Personal Information and Why we Collect It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Providing information for booking a place as an artist or as a venue.
Enhancing user experience on website.
Collecting information for you to get in touch with us.

We use the information that you have given us in order to:

Run our event and keep the public safe.
Contacting people who have entered relevant information on a contact form on the website.
Maintain our records for accounting and keeping track of things like invoices.

We do not share information with any parties outside of our organisation.

Under General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting us at office@chesterartbeat.co.uk.
We have a legal obligation.
We have a legitimate interest.

How we Store Personal Information

Your information is securely stored on our website, email system, computers and paper forms.

We keep information filled in on paper forms by artists and venues for 10 years. Any information stored on paper is destroyed by shredding.

We keep contact information entered into website forms using our email system, which is secured using a strong password. Emails will normally be deleted 2 years, or maybe sooner, after the last contact.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at office@chesterartbeat.co.uk.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at office@chesterartbeat.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO Website: https://www.ico.org.uk

Cookie Policy

Our websites use cookies. If a website uses cookies for any purpose other than the necessary functioning of the website, we will ask for permission to use cookies when the site is first visited.

Cookies are small files that are saved to the user’s computer that are used to track the user’s usage of a website.

We use cookies to operate our websites, according to the functions provided in WordPress which is used to code the websites. Currently, cookies are only used for the necessary functioning of the sites. We also use Facebook and personal information is handled according to their privacy policies.

Facebook: https://en-gb.facebook.com/policy.php

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
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Privacy Policy